Please choose a different shipping service and try again. You must ship the order via another carrier.Įrror: The requested service SWA-UK-2D is not compatible with the shipment. What to do: Amazon Shipping is not available for shipping from Great Britain to Northern Ireland due to increased costs and customs requirements. What it means: You are trying to create a label destined for Northern Ireland from Great Britain. Try moving the ship date to the following business day. You may be after the cutoff time for collection. You must use another carrier to create a label.Įrror: No eligible service offerings received. If the order is from one of these, we do not support creating Amazon Shipping labels for those sources. What to do: Verify that the order in question did not originate from any of the following sources:Īn Amazon account not authorized for use with Amazon Shipping Amazon will allow you to create labels for your own Amazon account and any other order source that operates independently from Amazon. What it means: This results from attempts to ship an Amazon order that did not originate from the same Amazon store that is authorized for use with Amazon Shipping. What to do: Add the ship from address to the Amazon account.Įrror: Specified ORDER_ID does not belong to this account.(400) What it means: You may see this error if the ship from location inside of ShipStation is not also set up inside of Amazon. Please contact your account manager to get this address registered Then, try to create the label again.Įrror: The pickup address provided is not registered with Amazon Shipping. What to do: Edit the recipient's phone number for the shipment so it is less than 20 characters. What it means: Currently, Amazon Shipping does not support recipient phone numbers greater than 20 characters. Error: shipTo.phoneNumber' failed to satisfy constraint: Member must have length less than or equal to 20
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